The following is a list of quotes I found worth keeping, sharing, processing, writing about, or in general just enjoy. As is typical, I will attempt to write about these quotes. Either how they personally effected me, or just a couple interesting observations on it.
Never forget that absolutely everything you do is for your customers. Make every decision—even decisions about whether to expand the business, raise money, or promote someone—according to what’s best for your customers. ~Page 15
It’s counterintuitive, but the way to grow your business is to focus entirely on your existing customers. Just thrill them, and they’ll tell ~Page 15
Starting small puts 100 percent of your energy on actually solving real problems for real people. ~Page 17
To have something (a finished recording, a business, or millions of dollars) is the means, not the end. To be something (a good singer, a skilled entrepreneur, or just plain happy) is the real point. ~Page 51